Practical information on ordering, delivery, returns, warranty, contact and safe use. Everything in one place.
Complete your order securely through the Shopify checkout. The available payment methods are shown during checkout.
Shipping to the Netherlands and Belgium is free. When tracking becomes available, you will receive the details by email.
Would you like to change or cancel an order? Contact us as soon as possible. Once an order is being processed or has been shipped, changes or cancellation cannot always be guaranteed.
You can register your order for return within 30 days after receipt. Return shipping costs are your responsibility, except when a product is defective, damaged or delivered incorrectly.
EternaBliss provides a 2-year guarantee against manufacturing and material defects. This guarantee does not limit your statutory consumer rights.
Do you have a product question, need help choosing, or have a question about your order, delivery, return or warranty? View all contact options and choose the method that works best for you.
Always read the supplied manual before use and follow the instructions and warnings for the specific product. Do not use a device if it is damaged. Contact customer service if you are unsure.